​What kind of information do we collect ?

 

We receive, collect and store any information that you enter on our website or that you provide to us in any other way. In addition, we collect the login, password, email address, name, address, telephone number, IP address, connection and navigation data, order history, preferences and interests, products consulted, delivery incidents, complaints. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, information about the interaction between pages and the methods used to navigate out of the site. page. We also collect personally identifiable information (including name, email address, communications); payment details (including credit card information), reviews, feedback, product reviews, recommendations, and personal profile.

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How do we collect the information ?

 

When you complete a transaction on our website, or complete our contact form, or browse our site and view products, as part of the process we collect the personal information you give us. Your personal information will only be used for the specific reasons mentioned above.

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Why do we collect such personal information ?

 

We collect this non-personal and personal information for the following purposes:

1. Provide and operate the services;

2. Provide our users with ongoing assistance and technical support;

3. To be able to contact our visitors and users with general or personalized notices relating to the service and promotional messages;

4. To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5. Comply with applicable laws and regulations

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How do we store, use, share and disclose the personal information of visitors to our site ?

 

Our company is managed by the Wix.com interface, and hosted on the OVH platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through the data storage, databases and general applications of Wix.com and OVH. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with visitors to our site ?

 

We may contact you to inform you about your account, to resolve issues with your account, to resolve a dispute, to collect fees or amounts owed, to poll your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you in order to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.

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Retention period of personal data

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Personal data is kept by The Wine School for the necessary or legal period after the collection of personal data from customers.

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How can visitors to our site withdraw their consent ?

 

In accordance with Law n ° 78-17 of January 6, 1978 and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, the user has the right to information, access, rectification, erasure, limitation and portability of their personal data. The user also has the right to oppose the processing of his personal data for legitimate reasons.  

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If you no longer want us to process your data, please contact us at contact@thewineschool.fr or send us an email at 47 rue de Berri 75008 Paris.

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Updates to the privacy policy

 

We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make any material changes to this policy, we will notify you here of its update, so that you know what information we collect, how we use it and under what circumstances, if any, we use and / or use it. disclose.